Information Collection

Personal Information: We collect personal information that you provide when creating an account, such as your name, email address, and organization. This information is used to identify you as a user and to provide our services.

Meeting Content: We collect and store content that you generate during your meetings, including audio recordings, transcriptions, and summarized texts. This content is used solely for providing and improving our services.

Usage Data: We automatically collect information when you use our services, such as IP addresses, browser type, browser version, the pages of our service that you visit, the time and date of your visit, and other diagnostic data.

Use of Information

The information we collect is used in the following ways:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent, and address technical issues

Storage of Information

All personal information and meeting content are stored securely on servers located in [specify locations]. We use industry-standard security measures to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of your information.

  • We retain your account information for as long as your account remains open with us.  If you’d like to close your account, please notify us at support@reportifi.ai.
  • Project data is retained for a year following the project.
  • The user understands that transcripts and summaries, which may include personal medical information, generated through the Reportifi.ai platform will be stored on the Reportifi server. It is explicitly stated that this data will not be used or shared by Reportifi for any purpose without explicit consent of the user.

Security

We are committed to ensuring the security of your data. We implement a variety of security measures including encryption, firewalls, and secure server facilities to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our site.

  • Security is paramount. We implement industry-standard measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
  • Your data is encrypted during transmission and at rest using industry-standard protocols.
  • We employ strict access controls to limit employee access to user data, ensuring it is only accessible to those who require it for providing services.
  • The user acknowledges and agrees that they are solely responsible for maintaining the security and confidentiality of any personal information, including personal medical information, obtained through the use of Reportifi.ai. This responsibility extends to the user to ensure proper blinding of such sensitive data

Sharing and Disclosure

Reportifi.ai does not share your personal information or meeting content with third parties except in the following circumstances:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Reportifi.ai
  • To prevent or investigate possible wrongdoing in connection with the service
  • To protect the personal safety of users of the service or the public
  • To protect against legal liability

Third-Party Services

  • We may use trusted third-party services for specific functionalities, such as payment processing. These services adhere to their own privacy and security standards.

Your Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your personal information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

CPRA Compliance

Information on Collected Data: Reportifi.ai collects personal information as defined by the CPRA. This includes identifiers like a real name, alias, postal address, unique personal identifier, email, phone number, your computer’s IP address, software, and identification numbers associated with your devices.

Purpose of Collecting Data: We specify the purposes for which we use personal information. We collect data to provide, improve, and personalize our services, communicate with you about our service, comply with laws, and for other business-related purposes.

Right to Know and Access Information: California residents have the right to know and request the disclosure of information about the collection, use, and disclosure of their personal information over the past 12 months. You can request this information twice in a 12-month period.

Right to Delete Personal Information: You have the right to request the deletion of your personal information collected by Reportifi.ai, subject to certain exceptions.

Right to Correct Inaccurate Personal Information: California residents have the right to request the correction of inaccurate personal information held by us.

Right to Opt-Out of the Sale of Personal Information: While Reportifi.ai does not sell personal information, if in the future we decide to sell personal information, you have the right to opt-out of the sale of your personal information to third parties.

Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information for purposes other than those necessary to provide the services.

Non-Discrimination: We will not discriminate against you for exercising any of your CPRA rights. Unless permitted by the CPRA, we will not deny you goods or services, charge you different prices or rates for goods or services, provide you a different level or quality of goods or services, or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

GDPR Compliance

we must have a legal basis to process personal data. Our bases include:

  • Consent: We may process information based on your explicit consent. You have the right to withdraw this consent at any time, but this will not affect the lawfulness of any processing carried out before you withdraw your consent.

Data Protection Rights Under GDPR: If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Reportifi.ai aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your personal data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Reportifi.ai relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

Cookies and Analytics

  • We use cookies and analytics tools to enhance user experience and improve our services. These tools do not collect personally identifiable information.

Updates to Privacy Policy

  • Our Privacy Policy may be updated periodically to reflect changes in our practices. Users will be notified of any significant changes.

Children’s Privacy

  • Our services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children.

Contact Us

  • If you have any questions or concerns regarding your privacy or this policy, please contact us at support@reportifi.ai.

By using Reportifi.ai, you agree to the terms outlined in this Privacy Policy. Last Updated: 20 March 2024.