Billing, refunds and cancellations

Can I change my plan later or get a refund?

What is your cancellation policy?

How does billing work?

What if I need to add additional interviews to my Quali project?

Data Security

Will OpenAI or other parties use my data?

Do you store the transcriptions?

Will everyone in the meeting see the transcription?

Do you save the recorded audio?

User Access and Project Details

What if I have additional moderators conducting the research interviews?  Can other moderators or team members have access to the project folder and be able to have their interviews transcribed?

How do I change my account email or password?

Do I need to read the discussion guide questions word for word in order for the question response organization to be accurate?

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